This web service contains the function to add the Audio File for selected ticket.

The following operations are supported. For a formal definition, please review the Service Description.

• RecordPhoneCallVisit
  RecordPhoneCallVisit Web service method to record phone call or visit for selected ticket , that Receives RequestInfo class object who contains required information to assign ticket,In return it will send ResponseInfo class object which will tell whether an operation is successfull ,if not it will return errorCode and errorMessage.